Lisbon, Portugal · open to new projects

Product & UX/UI designer who turns complex flows into something people enjoy

polinastogniyy@gmail.com +351 915 712 872 6+ years across fintech, e-commerce and AI

About

Mostly fintech — banking apps, AI tools, loyalty and rewards systems — plus a bit of e-commerce, but I always start from how the existing flow works before I touch it.

I'm a UX/UI designer. I like untangling complex, data-heavy flows as much as I like the surface polish — and I lean on real usage data and user feedback to know whether a design decision actually worked. Collaboration is key for me, as I love working within multidisciplinary teams.

01
Product design & systems
From hypothesis and flows to final UI, plus the design-system work that keeps a growing product consistent.
02
Loyalty, rewards & gamification
Progression loops, reward systems and game mechanics — the same thinking behind a good loyalty program.
03
AI interfaces
Interaction models for AI avatars and chatbots — from behaviour logic to storytelling.
04
Data-informed prototyping
High-fidelity prototypes in Figma, validated with A/B tests and usage data before they ship.

Experience

6 years mostly in fintech — product and game design for banking and telecom, plus earlier web design work.

01
Product Designer
Raftech
Designed and developed gamification products and interactive digital experiences for B2B telecom clients across the Middle East and Asia. Owned the end-to-end process — from concept and UX flows to visual design and final UI, including game mechanics and reward systems.
2026
02
Senior UX/UI Designer
SberMarketing
Designed UX/UI for AI avatars and chatbots for B2B clients. Developed interaction models for AI-driven tools and simplified complex banking processes to reduce user anxiety.
Jan 2024 — present
03
UX/UI Designer
Tinkoff Bank
Created and launched mobile games inside the banking app — including match-3 mechanics — increasing engagement and new user acquisition. Built special projects, ran MVPs and A/B tests with product and analytics teams.
Dec 2021 — Jan 2024
04
Web Designer
Greenpeace
Developed donation pages and interactive international maps, landing pages, key visuals and illustrations, and contributed to the organisation's identity.
2017 — 2021

Selected work

One project so far — the most telling one: a game inside a banking app that took on a life of its own.

Ryad Nagrad

Tinkoff Bank
RoleUX/UI Designer
CompanyTinkoff Bank
PlatformiOS / Android, in-app
FormatMatch-3 game

Ryad Nagrad ("Row of Rewards") is a match-3 game built inside the Tinkoff mobile app, where players earn points, complete quests and win prizes. Users compete for the main reward and publish their achievements on a public leaderboard.

I owned the project end to end — designed the game mechanics and progression system, mapped the flows, built the wireframes and took everything through to final UI in Figma. A lot of the work went into balance: boosters, lives and prizes had to read instantly, with no tutorial required for a banking-app audience that hadn't asked for a game.

01 The world

The game city changed with a new seasonal skin every week — a lightweight reason to come back and see what's new, without touching the core mechanics.

Spring
Game city, spring version
Summer
Game city, summer version
Autumn
Game city, autumn version
Winter
Game city, winter version
02 First-time flow

A short onboarding introduces the reward loop and the core swap mechanic before the first real level begins.

Onboarding: win prizes
Onboarding: swap adjacent pieces
Onboarding: match three of a kind
First game completed
03 One round, start to reward

Players spend a life to start a level, learn special pieces and combo boosters as they go, and land on a prize the moment they clear it.

Level start screen with move count and boosters
In-game tip: swap adjacent figures
In-game tip: special figures
In-game tip: combo boosters
Prize waiting for you screen
04 What keeps players coming back

A league-based leaderboard with weekly resets, a shop for boosters, and quests that award coins — including quests tied to real bank features, turning game progress into product discovery.

Leaderboard with league tiers
In-game shop for boosters and lives
Tasks screen with quests and rewards
Prizes screen with partner rewards
Goals & impact
1M+players engaged with the game
3 wksfrom launch to those numbers

The goal behind Ryad Nagrad was to turn a few idle minutes inside the banking app into an engagement channel — and quietly drive discovery of other Tinkoff products through quests that rewarded real actions, like ordering groceries or buying a movie ticket in-app. Within three weeks of launch the game had engaged over a million players, with strong positive feedback and no meaningful drop in daily active users.

Five Letters

Tinkoff Bank
RoleUX/UI Designer
CompanyTinkoff Bank
PlatformiOS / Android, in-app
FormatDaily word game

A special game inside the Tinkoff mobile app where players get six attempts to guess a five-letter word, with colored tiles showing when a letter matches or sits in the right position. The mechanic reads like Wordle, but the game itself was designed by Tinkoff from scratch, with its own visual language and interaction patterns rather than a reskin of an existing format.

01 The core loop

Keyboard, grid and feedback tiles first — the game had to feel instantly familiar to anyone who'd played a word game before, while still looking unmistakably like a Tinkoff product.

Five Letters game: guessing grid and keyboard, plus the prizes screen
02 Several rounds of testing

This wasn't a one-shot design — it went through a handful of MVP stages before becoming the stable, always-on feature it is today.

An early MVP shipped with a bare-bones grid and almost no reward framing, mainly to validate that people would play a word game inside a banking app at all — they did, daily, without much prompting. The next round of tests focused on the reward loop itself: how often a prize should appear, whether cashback framing beat flat discounts, and how much friction the "claim your prize" moment could take before drop-off crept in. A later stage tuned difficulty and pacing — attempt limits, hint visibility, and how aggressively the game nudged people back the next day. Each stage shipped to a slice of users, got read against retention and completion data, and fed directly into the next iteration before the game was rolled out fully.

03 Progress & rewards

Win streaks, stats and a running prize track give the daily habit somewhere to go — first guess unlocks a prize, then every five correct words after that.

Five Letters: gameplay, first prize won, prize track, and player stats
04 Seasonal event: New Year draw

A limited-time layer on top of the daily game — guessing words earned raffle tickets toward a New Year prize draw, with cash prizes for winners.

New Year draw: no tickets collected yet
New Year draw: a winning ticket
05 A landing page for every game

Each Tinkoff mini-game also got its own standalone teaser landing page to pull people in before they opened the app.

5bukv.tinkoff.ru
Five Letters promotional landing page hero
Goals & impact
1.5M+users engaged in-app
3+MVP / testing stages

Five Letters graduated from a small experiment into a permanent, always-on feature — it's still live today. The goal was a daily habit that pulled people into the app outside of banking tasks, and it held up: the game has engaged more than 1.5 million users, with the New Year draw and periodic prize campaigns keeping the format fresh long after launch.

Beauty Express

Gold Apple
RoleDesigner & Art Director
CompanyGold Apple
PlatformWeb & Mobile
Timeline3 weeks

A gamification project for the beauty marketplace Gold Apple, built around a playful mix of swipe cards, quizzes and a travel-themed journey across Russian cities. I worked as Designer & Art Director — curating the illustrator's work, developing the game mechanics, and owning the overall creative direction, on a very tight three-week timeline that had to cover both a web and a mobile version.

Beauty Express: cover spread of the quiz journey
01 The quiz mechanic

A true/false swipe format on a neon lime-and-violet grid — built to feel closer to a stack of cards than a form, with a clear right/wrong beat on every swipe.

Swipeable true/false quiz cards
02 The web experience

Sign-up, registration, and the city map that drives the whole journey — reworked for a full-width desktop layout alongside the mobile flow.

Beauty Express web version: authorization, registration, and city map
03 More formats, same voice

Every city stop got its own mini-format — swipe cards, multi-select checklists, drag-to-reorder — all reading as one consistent quiz system rather than one-off screens.

Range of quiz formats: swipe cards, checklists, and multiple choice
04 From wireframes to visual design

A three-week timeline still started with a full low-fidelity flow — every screen and branch mapped before a single pixel got its final look.

Full low-fidelity wireframe flow of the Beauty Express journey
05 Rewards

Finishing the journey unlocks a promo code and a curated "ideal beauty bag" for the city you landed on — a concrete, shoppable payoff at the end of the quiz.

Reward screens: travel prep task, result, and promo code
Scope & constraints
3 wksfrom brief to launch
2platforms shipped: web & mobile

As Art Director I also curated and directed the illustrator's work to keep the visual world consistent across every city and every quiz format — within a timeline that left no room for a second round of exploration.

AI Avatars for Sber

SberMarketing
RoleSenior UX/UI Designer
CompanySberMarketing
PlatformWeb widget
FormatConversational AI avatars

Two conversational avatars built on the same interaction model, for very different jobs: Lili, who makes applying for a credit card feel like a conversation instead of a form, and Sberkot, a widget embedded on Sber's learning platform that let people study and test their knowledge by talking to a cat.

01 Lili — a friendlier way to apply for credit

Instead of a multi-step form, Lili walks the user through the offer conversationally — surfacing the right product as a card, taking the credit limit as a simple slider, and letting them pick how the card looks at the end.

Lili suggesting a credit card offer as a conversational card
Lili: setting the credit limit with a slider
Lili: choosing the card design
02 Sberkot — the same format, for learning

Sberkot took the avatar format onto Sber's learning platform as an embedded site widget — a friendlier front door than a static course page. Learners could ask it questions about the material or ask it to test their knowledge with a quick multiple-choice check.

Sberkot widget: chat with quick-reply options
Sberkot widget: a knowledge-check quiz question

Mini-Games for Telecom Operators

Raftech
RoleProduct Designer
CompanyRaftech
RegionMiddle East & Latin America
FormatMini-games & loyalty mechanics

At Raftech I designed mini-games and loyalty mechanics for telecom operators across the Middle East and Latin America — different brands, different prizes, but the same underlying job: turn opening the operator's app into a small daily habit. Most of these went from brief to delivery in about a week, and what's below is just three examples out of many similar projects built for different clients across the region.

01 Telcel Cup 2026 — riding World Cup fever

A season-long campaign built around the World Cup: players climb a ranking (Ball Boy → Youth Player → …) by playing a daily football quiz and predicting match scores, spinning for smaller guaranteed prizes along the way, and banking tickets toward a grand-prize draw. The dark, neon-green look was built to feel like a stadium at night rather than a generic app skin.

Telcel Cup home hub: player rank and daily quiz
02 Marki Nharek — a login streak that forgives you

A daily check-in loop for Ooredoo: keep a 7-day login streak alive, complete weekly missions, and bank chances at a grand draw. The detail I liked most — miss a day and a "Free Login Joker," earned from weekly missions, can protect your streak instead of resetting it, turning a punishing mechanic into a forgiving one.

Daily login streak progress
03 Samsung Spin — a partner-branded draw

Same daily-login backbone, reskinned for a co-branded Samsung promotion: log in daily to earn draw tickets and Nojoom loyalty points toward a phone giveaway — swapping only the brand, the prize and the visual language.

Samsung Spin: daily login hub for a co-branded draw